iPhone 12 owners can't get 5G on this carrier

iPhone 12 owners can't go 5G on this carrier

(Image credit: Tom'southward Guide)

One of the big selling points of the iPhone 12 range is the fact they're the first iPhones to support 5G. Considering carriers and tech companies are always hyping the benefits of 5G, that makes this launch a pretty big deal.

Just 5G is withal a relatively new technology, and there are bug occurring for some people. Case in point, iPhone 12 owners on Google Fi currently tin't access 5G services.

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9to5Google points out that Google has already hyped upwards Fi's 5G coverage, promising that it would offering nationwide 5G connectivity that'due south included in all its plans. Though it'south worth pointing out that equally an MVNO Google Fi is actually hyping T-Mobile'southward 5G network, since they're the ones that own and maintain the network.

Android telephone owners have been able to connect to Fi'south 5G network since early on 2019, and 5G phones accept managed to seamlessly connect to the carrier's 5G services. iPhone 12 owners were expecting a like experience, but this proved non to be the example.

Google's website lists a number of phones designed for its Fi network, but note that "phones compatible with T-Mobile'south 5G network will work with Fi's network". The iPhone 12 does work with T-Mobile's 5G network, but not Google Fi'south. Users are also reporting that they couldn't even manually connect to 5G in the phone'south Voice & Data settings, forcing many of them to get-go asking questions. What gives?

Unfortunately this doesn't seem to be a simple glitch in the organisation. Google has confirmed to 9to5Google that Fi's 5G is not supported on the iPhone 12 — but piece of work is being done to try and fix the effect.

Google doesn't actually explain what the issue is, or when information technology's likely to exist resolved, only that it volition be updating customers via its assist center. So iPhone 12 owners on Fi are going to have to be patient, and anyone thinking about getting an iPhone 12 to use on Fi may want to reconsider. For the time being at to the lowest degree.

Tom is the Tom'due south Guide'southward Automotive Editor, which means he can unremarkably be found knee deep in stats the latest and best electric cars, or checking out some sort of driving gadget. It's long way from his days as editor of Gizmodo UK, when pretty much everything was on the table. He's unremarkably institute trying to clasp some other giant Lego set onto the shelf, draining very large cups of java, or complaining that Ikea won't let him buy the stuff he really needs online.